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TERMS & CONDITIONS

We are more than happy to accept your return as long as the item returned is in the original condition it was received, i.e. unworn, unwashed and all original tags attached, within 90 days from your purchase.

Additionally, we are unable to refund any knickers and panties where the hygiene seal has been removed, broken or tampered with.

Although we inspect and disinfect all returned merchandise, we also ask that, in the interest of hygiene, any briefs are tried on over your own underwear, with the hygiene seal intact.

The returns form must be filled in and included with the returned items.

Items will be inspected upon return. Due to hygiene reasons, we reserve the right to refuse item(s) returned if conditions are not met.

We are unable to refund the cost of postage unless your product is faulty.

TOYS:
Yes, as long as the product is unopened. For unused, unopened merchandise we offer store credit for the purchase price of the item. 

For health and hygiene reasons we will not refund any product that has already been opened or used. Any products sent to us that are opened and not faulty will be disposed of in a safe and responsible manner or returned back to customer at their expense.

If the product is faulty please email us a picture of the product and a note describing what’s wrong with it before returning it. We’ll do our best to resolve the issue and offer a refund if needed. Please note that we do not cover faults caused by accident, neglect, misuse or normal wear & tear.

We are unable to refund the cost of postage unless your product is faulty.

In the unlikely event that you receive a faulty or damaged product, please contact us immediately before returning the item(s) and we will assist you with your query.

Please contact us at hello@youngandbanging.com and we’ll do our best to resolve the issue.

Contact

Go a question? Ask away. We aim to respond to all enquiries within 24 hours.

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